Ozmotic Learning Projector Setup
Watch our step-by-step guide to set up your Ozmotic Learning Projector and start creating magical bedtime experiences.
Ozmotic Learning Software Setup
Watch our step-by-step guide to set up your Ozmotic Learning App and start creating magical bedtime experiences.
Questions? See FAQ's or Chat With Us
Top FAQs
How Do I Connect to Wi-Fi?
Turn on the projector and you will be prompted to sign into Wi-Fi.
If you are still having trouble and have confirmed the password is entered correctly, there is another way to connect. Follow the steps here:
Turn the projector on.
- Click the button on the remote with three lines (between "back" and "home")
- In settings, click "Network"
- Click "Wireless network"
- Select your Wi-Fi
- Select "Forget"
- Try logging in again
- Hit the back button until you see the screen with your QR code.
If you are still experiencing technical issues, please reach out to our team for further assistance at support@ozmoticlearning.com.
Where is the QR code that I need to scan with the App?
Once the projector is connected to Wi-Fi it will display a QR code on the wall or Ceiling. You may have to adjust the "focus" knob on the top of the projector in order to scan it in the app.
Step 1 - FAQs
Does the remote come with batteries?
Yes, all packages come with 2 AAA batteries.
Do I need to keep the remote available to turn the projector on and off?
The remote is necessary when first turning the projector on and anytime you are connecting to a new Wi-Fi network.
After connecting to Wi-Fi, you can use the button on the back of the projector to turn it on/off. However, we recommend keeping the remote.
Step 2 - FAQs
What if I'm having issues connecting to my Wi-Fi?
If you have confirmed the password is entered correctly, there is another way to connect. Follow the steps here:
Turn the projector on.
- Click the button on the remote with three lines (between "back" and "home")
- In settings, click "Network"
- Click "Wireless network"
- Select your wifi
- Select "Forget"
- Try logging in again
- Hit the back button until you see the screen with your QR code.
If you are still experiencing technical issues, please reach out to our team for further assistance at support@ozmoticlearning.com.
Will I need to connect to Wi-Fi every time I use Ozmotic Learning?
No, you should only need to connect to the Wi-Fi once. Your Ozmotic Learning device will 'remember' your network settings.
If you move the projector to a different location (ex. bring to use while traveling), with different Wi-Fi settings, you will be required to enter those new credentials.
Of note, the remote will be needed to connect to the Wi-fi so we recommend keeping it with the projector device.
Step 3 - FAQs
Can more than one person download the app and link to the same projector?
Yes, the app can be downloaded and used on multiple devices. .
I'm getting an error message when trying to download the app from the app store. Can you assist?
We do not have access to your app store, however, here are some troubleshooting suggestions:
-Ensure you are connected to the Wi-Fi. If the problem persists, try restarting your device, as this can resolve temporary glitches affecting the download process.
- If your device has limited space, the download may fail. Check your available storage in Settings > Storage and free up space by deleting unnecessary files or clearing app caches.
Step 4 - FAQs
I'm having an issue connecting using the QR code -- what should I do?
If you are having issues scanning the QR code, please send us an email at support@ozmoticlearning.com.